Working knowledge of key DRP accounts within assigned territory and ability to train client expectations, estimating requirementsĬurrent and continued knowledge of proper vehicle repair procedures and technologiesĪbility to support new acquisition growth through trainingĬonflict resolution with customer and/or DRP partners to reduce escalations to client levelĪbility to complete real-steel re-inspections within assigned territory and provide coaching and feedback at CM and Service Advisor levelsĪbility to multi-task and adapts well to a fast paced environmentĪdvanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.30 FREMONT CHAMBER OF COMMERCE | BUYER’S GUIDE Apparel - Women’s Ruby Ribbon - Barbara Jenkins Barbara Jenkins 4712 Selkirk Street Fremont, CA 94538 (510) 657-0573 Working knowledge of client specific estimating platforms (Mitchell, Audatex, NuGen) as needed in assigned market Working knowledge of CCC One estimating platform and management system Proven organizational skills and ability to handle multiple assignments simultaneously with strong attention to detailsĭevelopment of bench strength for key clients to eliminate loss of business during team mate transitions or absencesĪbility to analyze client metrics and performance trends for multiple DRP programs utilizing all available reporting and tools, including CCC Accumark Advisor and Caliber Client Metric reporting.ĭevelopment of performance improvement plans and business action plans focused on driving center and client performance.
Strong time management skills and ability to multi-taskĮxcellent communication skills, both written and oral across multiple organizational layersĪbility to asses center level performance in regards to key metrics, individual skill levels and Caliber cultureĪbility to communicate and manage the change process within assigned territory Minimum 2-3 years estimating experience preferred Ībility to drive performance through other team members Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.
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